Terms & Conditions

If for any reason you require support please e-mail: 

support@imogenrosefitness.com

TERMS AND CONDITIONS
Please read all these terms and conditions.
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. 
Application
1.  These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you).  We are Imogen Howkins of Amelia House, Crescent Rd, Worthing, BN11 1RL   with  email address support@imogenrosefitness.com;    (the Supplier or us or we).
2.  These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.  By ordering any of the Services, you agree to be bound by these Terms and Conditions.  You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.
Interpretation
3.  Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
4.  Contract means the legally-binding agreement between you and us for the supply of the Goods;
5.  Delivery Location means the Supplier's premises or other location where the Goods are to be supplied, as set out in the Order;
6.  Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
7.  Goods means the goods advertised on the Website that we supply to you of the number and description as set out in the Order;
8.  Order means the Customer's order for the Goods from the Supplier as submitted following the step by step process set out on the Website;
9.  Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
10.  Website means our website www.imogenrosefitness.com on which the Goods are advertised.
Goods
11.  The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
12.  In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
13.  All Goods which appear on the Website are subject to availability.
14.  We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
Personal information
15.  We retain and use all information strictly under the Privacy Policy.
16.  We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.
Basis of Sale
17.  You must not send or re-sell the Products to anyone else on any platform. Anyone caught doing so will have legal action taken against them.
18.  The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
19.  Due to the guide being a digital product the guide is non-refundable however if the guide is faulty (eg the product doesn't download properly, pages of the PDF are missing refunds will be considered. Once you have downloaded the PDF, you have waved your right to the 14 day cooling off period as per the Consumer Rights Act 2015. It is illegal to send this guide to anyone else. The guide cannot be shared with other people online via any platforms. Legal action will be taken against those who do.
20.  Any quotation is valid for a maximum period of    days  from its date, unless we expressly withdraw it at an earlier time.
21.  No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
22.  We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.
Price and Payment
23.  The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing.

24. If the guide is faulty (eg the product doesn't download properly, pages of the PDF are missing refunds will be considered. Once you have downloaded the PDF, you have waved your right to the 14 day cooling off period as per the Consumer Rights Act 2015. It is illegal to send this guide to anyone else. The guide cannot be shared with other people online via any platforms. Legal action will be taken against those who do.
25.  You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.
Delivery

26.  Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
27.  These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (www.imogenrosefitness.com/privacy-policy) and cookies policy ().
28.  For the purposes of these Terms and Conditions:
a. 'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
b. 'GDPR' means the General Data Protection Regulation (EU) 2016/679.
c. 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.
29.  We are a Data Controller of the Personal Data we Process in providing Goods to you.

30.  Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
a. before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
b. we will only Process Personal Data for the purposes identified;
c. we will respect your rights in relation to your Personal Data; and
d. we will implement technical and organisational measures to ensure your Personal Data is secure.
31.  For any enquiries or complaints regarding data privacy, you can e-mail: support@imogenrosefitness.com.


               
  Email address: support@imogenrosefitness.com


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